Privacy Policy

This policy aims to give you clear and detailed information about how and why your data might be collected and used by JoyBox when you interact with our apps or visit our website. It outlines the key principles that guide JoyBox in handling the data we gather and process to:

develop, publish and monetize mobile games and applications (referred to as "JoyBox Apps and Games"), and
maintain our corporate website.

If you have any questions about this policy or our general practices regarding privacy and data protection, please feel free to reach out to JoyBox's Data Protection Officer as mentioned in the contact section of this policy.

JoyBox Apps and Games

Why Does JoyBox Collect Data from Its Apps and Games?

When you use JoyBox Apps and Games, we gather information about you. This data, often referred to as "personal data," may be collected automatically when necessary or provided by you voluntarily. We use this data to deliver the app or game you've downloaded, ensure your safety, and for other purposes outlined below (such as advertising) in the "More Details" section.

When you install and use JoyBox Apps and Games, we may collect and process some of your data for various legitimate purposes.

Below, you'll find explanations regarding the reasons why JoyBox may collect data and the legal bases JoyBox relies on in each instance.

JoyBox Collects Data For:

Providing Services You Requested

To deliver the services you requested, such as allowing you to advance to the next level after completing the first one.

Legal Basis – Legitimate Interest: Such data processing is essential for providing the requested service(s).

Running Analytics

To understand how users interact with our products and services and to continuously improve them, either directly or through third-party partners (e.g., identifying features that may frustrate users or determining if a level is too challenging).

Legal Basis for Third-Party Analytics – Express Consent: In countries where user consent is required by law, JoyBox only shares personal data collected through its apps with third-party partners for analytics purposes after you've provided your consent via a pop-up notice in our apps.

Legal Basis for First-Party Analytics – Legitimate Interest: JoyBox collects user data for its internal analytics tools. This data is solely used by JoyBox for analytics and is not shared with third parties. The processing is based on JoyBox's legitimate interest.

Serving Tailored Advertising

To deliver ads that match the preferences and interests of our users, enabling JoyBox to continue offering free services and products.

Legal Basis – Express Consent: In countries where user consent is required by law, JoyBox processes or shares personal data collected through its apps for personalized advertising only after you've provided consent via a pop-up notice in our apps.

For data processing activities relying on user consent, you can withdraw your consent anytime from the "settings" page in our applications. Please note that even if you withdraw or refuse consent, you may still receive ads, but they might be less relevant to you as they won't be tailored to your interests.

What Data Does JoyBox Collect from Its Apps and Games?

JoyBox does not use any data that directly identifies you. We only collect mobile identifiers and other technical information (with your consent if required) that help us recognize your device.

For the purposes listed above, the data that JoyBox collects is limited to:

The apps you are using
Your IP address
Your Mobile Advertising ID (Apple IDFA or Google AAID) and device identifier (e.g., IDFV for iOS devices and Android ID for Android devices)
Information about your device and connection (e.g., user agent, type of connection, timestamp, system language, device model, screen resolution and settings, battery level, available storage space, time zone, OS)
Data related to your activities on our applications, including how you interact with our apps and the ads served in them

In some JoyBox Apps and Games, you may choose to log in to your account with a third-party service (Google or Apple) to enhance your experience (e.g., syncing progress across devices, securing progress, and restoring it in case of device loss or upgrade). In such cases, we may collect and securely store your email address in a hashed format within our database. This information will only be used by JoyBox for account recovery and customer support purposes. We will not share your email with any third party without your consent. With your consent, we may use your email address to keep you informed of updates and offers related to the concerned apps and games.

Contact Us

JoyBox Company Limited is the Data Controller for your information. You can contact at: contact@joybox.digital